Privacy Policy

Last Updated: September 17, 2026

PRIVACY POLICY

Civitas Realty respects your privacy and is committed to protecting the personal information you provide when using this website.

This Privacy Policy explains what information we may collect, how we may use it, when it may be shared with service providers, and the choices you may have regarding your information.

This policy applies to this website and the forms and services made available through it.

INFORMATION WE COLLECT

When you voluntarily submit a form on this website, we may collect information such as your name, email address, telephone number, and any information you choose to include in your message.

We may also automatically collect certain technical information when you visit the website, such as your browser type, device information, IP address, pages visited, and information collected through cookies or similar technologies.

HOW WE USE YOUR INFORMATION

We may use the information you provide to respond to your inquiry, communicate with you about your real estate needs, provide information or services you request, maintain records of our communications, and operate and improve this website and our services.

TEXT MESSAGES AND EMAIL COMMUNICATIONS

If you provide your telephone number and consent to receive text messages, Civitas Realty may send you non-marketing text messages related to your real estate inquiry. Message frequency may vary, and message and data rates may apply. You may opt out of text messages at any time by replying STOP. For assistance, reply HELP.

Providing consent to receive text messages is not a condition of purchasing any property, product, or service.

We may also respond to your inquiry by email using the email address you provide. You may ask us to stop sending non-essential email communications at any time.

HOW WE SHARE INFORMATION

Civitas Realty does not sell your personal information.

We may share information with service providers that help us operate this website, manage inquiries, communicate with clients and prospective clients, and provide our real estate services. These providers may include website hosting, customer relationship management, email, text messaging, analytics, and other technology providers.

These service providers are permitted to use information only as necessary to provide services on our behalf or as otherwise permitted by law.

We may also disclose information when required by law or when reasonably necessary to protect our rights, property, or safety or the rights, property, or safety of others.

COOKIES AND WEBSITE TECHNOLOGIES

This website may use cookies and similar technologies to help the website function, understand how visitors use the site, measure website performance, and improve the visitor experience.

Certain third-party services used to operate or analyze the website may also place or access cookies or similar technologies in accordance with their own privacy policies.

DATA SECURITY AND RETENTION

We take reasonable administrative, technical and organizational measures to help protect the personal information submitted through this website.

We retain personal information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain appropriate business records, comply with legal obligations and resolve disputes.

No method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

YOUR PRIVACY CHOICES

You may contact Civitas Realty to request access to, correction of, or deletion of personal information you have provided, subject to applicable law and any information we are required or permitted to retain.

You may opt out of text messages at any time by replying STOP and may request to stop receiving non-essential email communications by contacting us.

CALIFORNIA PRIVACY RIGHTS

California residents may have certain rights regarding their personal information under applicable California privacy laws. Depending on the circumstances, these rights may include the right to request information about personal information collected, request correction or deletion of certain personal information, and receive information about how personal information is used or disclosed.

Civitas Realty does not sell your personal information.

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

CONTACT US

If you have questions about this Privacy Policy or how your information is handled, please contact:

Leilani Serrao-Baker
Dana Point Real Estate Professional
Leilani Serrao Baker
28202 Cabot Rd Ste 300
Laguna Niguel, CA 92677
(949) 444-9175
[email protected]
civitasrealtyca.com