



Getting a home on the market is the easy part. Getting it sold takes the right strategy.
Every home is different, and so is every seller's situation. My approach is built around pricing, positioning and marketing each property based on what will give that particular home the strongest opportunity to sell.
The result: 100% of my listings have sold.

The home had already been listed twice with different agents, didn't sell and had gone through eight price reductions. Rather than simply putting it back on the market, I treated it as a complete relaunch—with a new pricing, positioning and marketing strategy. We listed at $1,275,000, generated multiple offers in two days, and sold for $1,500,000—$225,000 over asking.
“Hands down, the most amazing, energetic, and positive agent! Leilani is very easy to work with and as a team, we were able to get the max for my listing. After attempting a sale with 2 different agents and being unsuccessful, I wasn’t sure what to expect. I was expecting $1,375,000 and after walking me through the process of preparing my home to look its best and her marketing strategies, she got me $1,500,000. Thank you, Leilani and I’m sure we will work together again.”
— Gilbert Kharrat
Seller | Dana Point

After 30 years in their Dana Point home, the sellers wanted to make sure they prepared it properly before going to market. I coordinated the pieces that needed to come together—from flooring, roofing and landscaping to painting, carpentry, staging and photography—so they didn't have to manage the process on their own.
“We interviewed several agents to find just the right person to represent us in selling our Dana Point home of thirty years. Leilani listened to our expectations and concerns and immediately made us comfortable with her professional approach. She immediately arranged the services required to prepare our house for market, including the flooring contractor, roofer, landscaper, carpenter, painter, and stagers. Her photographer took beautiful exterior and interior photographs for the real estate advertisements that highlighted our home's best features. Although our escrow was short, it was stress-free due to her ability to handle any issue that arose.”
—— Debbie Miyamoto
Seller | Dana Point

The sellers had owned their Dana Point home since 1984, and the goal wasn't simply to put it on the market—it was to find the right path for their situation. We were able to arrange an off-market sale, avoiding the traditional listing process. When the inspection uncovered more repairs than expected, I helped navigate the negotiations and keep the transaction moving toward a successful closing.
“If you are looking for a great five-star Realtor in the Dana Point area, I have the person for you. Leilani did an outstanding job selling our house despite it needing significant repairs.
When the inspection revealed more issues than expected, she stayed calm and guided us through negotiations that worked out well for us and the buyers. Her professionalism made all the difference in a difficult situation.
My wife and I highly recommend Leilani Serrao-Baker with Civitas Realty!”
— Jack M.
Seller | Dana Point

After 27 years in her Dana Point home, this wasn't simply a real estate transaction. We identified the updates and staging that would make the greatest difference, prepared the home strategically for the market, and positioned it to attract a strong buyer response. Within days, the home sold for full price.
“I am writing to express my deepest appreciation for your invaluable help in selling my family home for 27 years. Your advice, from updating certain areas to staging, made all the difference in getting top dollar for my home. And we certainly did! Second highest in Dana Point in price per square foot. In addition, your negotiating skills are exemplary. Your ability to get me the full price in a matter of days was amazing and I can't thank you enough for all your help. It felt like I was dealing with my best friend or a family member. Selling a family home is not an easy task and you were always there ready to help me. It was just an all-around, great experience and I thank you for that!”
—— Kendra F.
Seller | Dana Point

Online estimates can be a starting point, but they can't see your home's condition, improvements, location—or how buyers will respond to it.

Not every repair or update pays you back. The key is knowing what can improve your sale—and what may not be worth the time or money.

The highest asking price doesn't always produce the highest selling price. See how positioning a home correctly can influence buyer interest, competition and the final result.
Recently featured in a market interview discussing shifts in today’s real estate environment.
The article explores how higher-priced markets are becoming more disciplined, with buyers more selective and pricing, timing, and positioning playing a critical role in how homes perform.

Founder | Realtor, Civitas Realty
For more than 16 years, I've helped buyers and sellers navigate real estate throughout South Orange County, with a particular focus on Dana Point and its neighborhoods.
But my approach to real estate has never been about simply listing homes. I believe every seller's circumstances are different, and the strategy should be too. That means understanding what you're trying to accomplish, preparing and positioning the home thoughtfully, and being there to navigate the decisions and unexpected challenges that can come along the way.
I founded Civitas Realty around a simple idea: real estate should be client-driven and community-grounded.
Dana Point isn't just a market I work in. It's my community.
CNE · SFR · Probate & Trust Specialist · Top 1% Orange County


Before real estate, my career was always centered around customer service, sales and entrepreneurship.
Originally from Kailua-Kona, Hawaii, I studied sales and marketing in college and spent 23 years as a flight attendant, where I developed the communication, problem-solving and customer care skills that still shape how I work with clients today.
I later launched both a flight attendant business and a line of body care products that were featured in numerous national publications. That entrepreneurial journey earned me the 2002 Entrepreneur of the Year Award from Beauty Industry West.
Looking back, those experiences weren't as far removed from real estate as they might seem. They taught me how to understand people, market effectively, solve problems, stay calm under pressure and build relationships based on trust.
Those are still the principles I bring to every client and every home I represent.
Dana Point is more than the place where I sell homes. It's my community.
Over the years, I've tried to contribute in ways that bring neighbors together and support the people and organizations that make this community special.
From our annual neighborhood garage sale and Santa events, to community projects in Sea Canyon, to Barktober Fest benefiting Promise 4 Paws, many of these have simply been about creating opportunities for neighbors to connect.
I also serve on the board of Arts for All, supporting its work to make the arts more accessible and create opportunities for people through creative expression.
For me, being part of a community means more than knowing its neighborhoods and its housing market. It means showing up, getting involved and finding ways to contribute.
Client-driven. Community-grounded.




Every home is different, and so is every seller’s situation.
If you’re considering a move—whether it’s something you’re planning soon or simply beginning to think about—I’m happy to talk through your home, your timing and what a thoughtful selling strategy could look like.
No pressure. Just a conversation about what makes sense for you.
Leilani Serrao-Baker
Dana Point Real Estate Professional
Leilani Serrao Baker
28202 Cabot Rd Ste 300
Laguna Niguel, CA 92677
(949) 444 9175
civitasrealtyca.com

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